FAQ

Creating your Wager Street Casino account takes just a few minutes and requires basic information to get started. Visit our homepage and click the "Sign Up" button, then provide your email address, create a secure password, and enter your personal details including your full name, date of birth, and address. Make sure all information matches your government-issued ID, as this will be required during the verification process.After completing the registration form, you'll receive a confirmation email to verify your account. Click the verification link in the email to activate your account and gain full access to our gaming platform. Once verified, you can immediately make your first deposit and claim your welcome bonus.Remember to choose a strong password that combines letters, numbers, and special characters to protect your account. You'll also want to enable two-factor authentication in your account settings for an extra layer of security. This simple step significantly reduces the risk of unauthorized access to your gaming funds.

New players at Wager Street Casino can claim a generous 100% match bonus up to $500 on their first deposit. This means when you deposit $500, you'll receive an additional $500 in bonus funds, giving you $1,000 total to start your gaming adventure. The bonus applies to your first deposit only and requires a minimum deposit amount to qualify.To claim this welcome offer, simply make your first deposit after creating and verifying your account. The bonus funds are automatically credited to your account, though you'll need to meet specific wagering requirements before withdrawing any winnings from the bonus money. These requirements are clearly outlined in the bonus terms and conditions.The welcome bonus works with most deposit methods, including cryptocurrency options like Bitcoin, Ethereum, and Litecoin. Bonus funds can be used on eligible slot games and select table games, giving you plenty of options to try your luck and potentially build your bankroll from day one.

While Wager Street Casino focuses primarily on deposit-based promotions, we occasionally offer special no deposit bonuses through promotional campaigns and partnerships. These offers typically come in the form of free chips or free spins that don't require an initial deposit to claim.To stay updated on no deposit opportunities, subscribe to our newsletter and follow our social media channels where we announce limited-time promotions. These bonuses often have specific terms including maximum cashout limits and wagering requirements that must be met before any winnings can be withdrawn.No deposit bonuses are usually available for a limited time and may be restricted to new players or specific player segments. When available, you can claim them by entering the promotional code during registration or in the cashier section of your account. Always read the terms and conditions carefully to understand the requirements for converting bonus funds into withdrawable cash.

Wager Street Casino specializes in cryptocurrency payments, accepting Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), Ripple (XRP), Tether (USDT), and Tron (TRX). These digital currencies offer fast, secure transactions with lower fees compared to traditional banking methods. Crypto deposits typically process instantly, allowing you to start playing immediately.For players who prefer traditional payment methods, we also accept USD deposits through select banking options. The exact traditional payment methods available may vary based on your location and current banking partnerships. All payment methods maintain the same high security standards to protect your financial information.Cryptocurrency transactions offer additional privacy benefits and often have higher deposit and withdrawal limits compared to traditional methods. If you're new to crypto gaming, our customer support team can guide you through the process of setting up a digital wallet and making your first cryptocurrency deposit.

Withdrawal processing times at Wager Street Casino vary depending on your chosen payment method and account verification status. Cryptocurrency withdrawals typically process within 24 hours once approved, making them the fastest option for accessing your winnings. Bitcoin, Ethereum, and other supported cryptocurrencies offer near-instant transfers once the transaction is confirmed on the blockchain.Traditional payment methods like bank transfers may take 3-5 business days to complete, depending on your bank's processing times. All withdrawal requests go through a security review process to ensure account safety and compliance with anti-money laundering regulations. This review typically takes a few hours but may extend longer for larger amounts or first-time withdrawals.To speed up your withdrawal process, ensure your account is fully verified with all required documents submitted and approved. Players with unverified accounts may experience longer processing times or temporary withdrawal restrictions until verification is complete.

Wagering requirements determine how much you must play through bonus funds before you can withdraw associated winnings. At Wager Street Casino, these requirements are clearly stated in each bonus's terms and conditions. For example, a 30x wagering requirement on a $100 bonus means you must place $3,000 in qualifying bets before withdrawing.Different games contribute varying percentages toward meeting wagering requirements. Slot games typically contribute 100% of each bet, while table games like blackjack or roulette may contribute less, often around 10-20%. This means you'll need to place more bets on table games to meet the same wagering requirement compared to slots.Wagering requirements apply only to bonus funds and associated winnings, not your original deposit money. You can withdraw your deposit at any time (subject to any minimum play requirements), but bonus funds and their winnings remain locked until wagering requirements are satisfied. Always check the specific terms for each promotion to understand the requirements and eligible games.

Yes, Wager Street Casino is fully optimized for mobile play across all popular smartphones and tablets. Our mobile platform works seamlessly through your device's web browser without requiring a separate app download. Simply visit our website on your mobile device, log in to your account, and enjoy the same gaming experience as our desktop version.The mobile platform includes all essential features including account management, deposits, withdrawals, customer support, and access to our complete game library. Games are optimized for touch controls and smaller screens, ensuring smooth gameplay whether you're playing slots, table games, or live dealer options.Mobile players can claim the same bonuses and promotions available to desktop users, and all transactions are secured with the same encryption technology. Your gaming progress, account balance, and loyalty points sync automatically between devices, allowing you to start a session on desktop and continue on mobile seamlessly.

Wager Street Casino features games from respected software providers including Betsoft and Mobilots, ensuring high-quality gaming experiences with fair, tested outcomes. Betsoft is renowned for their 3D slot games with immersive graphics and innovative bonus features, while Mobilots specializes in mobile-optimized games that perform excellently across all devices.These partnerships allow us to offer a diverse game library spanning classic slots, video slots, table games, and specialty games. Each provider undergoes rigorous testing to ensure their games meet industry standards for fairness and randomness. Random number generators (RNGs) are regularly audited to maintain game integrity.We continuously expand our game selection by adding new titles from our existing providers and evaluating partnerships with additional software companies. This ensures our players always have access to the latest games and gaming innovations in the online casino industry.

Wager Street Casino operates under proper licensing and regulatory oversight to ensure player protection and fair gaming practices. Our licensing information is available in the website footer and provides details about our regulatory jurisdiction and compliance standards.Licensed online casinos must adhere to strict operational standards including player fund segregation, responsible gambling measures, and regular auditing of games and financial practices. These requirements provide players with confidence that their funds are secure and games are fair.Our commitment to regulatory compliance extends beyond minimum requirements, implementing additional security measures and player protection tools. This includes advanced encryption for financial transactions, secure data storage, and responsible gambling resources to help players maintain healthy gaming habits.

Account verification at Wager Street Casino is a standard security procedure required before your first withdrawal. This Know Your Customer (KYC) process involves submitting documents to verify your identity, age, and address. Required documents typically include a government-issued photo ID, proof of address (utility bill or bank statement), and sometimes proof of payment method.The verification process usually takes 24-48 hours once all required documents are submitted clearly and completely. Our security team reviews each submission manually to ensure authenticity and compliance with regulatory requirements. You'll receive email notifications updating you on your verification status throughout the process.To avoid delays, ensure all documents are current (within 90 days for address proof), clearly visible, and show all four corners without any information obscured. Screenshots or photos should be high quality and well-lit. Completing verification early, even before your first withdrawal, can streamline the process when you're ready to cash out.

Wager Street Casino offers multiple customer support channels to assist players with questions or issues. Our live chat feature provides instant assistance and is available directly through the website interface. For non-urgent matters, you can email us at info@wagerstreet.net, and our team typically responds within 24 hours.For immediate assistance, you can also call our toll-free number at +18669786803. Our phone support team is trained to handle account issues, technical problems, and general inquiries about bonuses and gameplay. Support representatives are knowledgeable about all aspects of our platform and can provide step-by-step guidance.When contacting support, have your account information ready including your username and registered email address. For technical issues, provide details about your device, browser, and any error messages you've encountered. This information helps our team resolve your issue more quickly and effectively.

Wager Street Casino provides comprehensive responsible gambling tools to help players maintain control over their gaming activities. These include deposit limits that allow you to set daily, weekly, or monthly spending caps, and session time limits that automatically log you out after a specified period.Self-exclusion options are available for players who need a break from gaming, ranging from short-term cooling-off periods to permanent account closure. During self-exclusion, you won't be able to access your account or receive promotional materials, giving you time to reassess your gaming habits.We also provide links to professional gambling support organizations and resources for players who may be experiencing gambling-related problems. Our customer support team is trained to recognize signs of problem gambling and can help connect you with appropriate resources and support services when needed.