Support
At Wager Street Casino, getting help when you need it is just as important as hitting that next big win. Whether you're new to crypto gaming or a seasoned player, our support team stands ready to assist you with everything from account setup to withdrawal questions.
Multiple Ways to Reach Us
Getting in touch couldn't be easier. Jump on our live chat feature for instant assistance – it's the fastest way to get answers while you're actively playing. Need to send detailed information or screenshots? Drop us an email at info@wagerstreet.net, and we'll get back to you with a comprehensive response.
For those who prefer talking things through, call us directly at +1-866-978-6803. Our phone support team handles everything from technical issues to bonus questions, making sure you get personalized attention for more complex situations.
Response Times That Work for You
Live chat typically connects you with a support agent within minutes, making it perfect for quick questions about game rules or bonus terms. Email responses usually arrive within 24 hours, giving our team time to research your specific situation and provide detailed solutions. Phone support offers immediate assistance during business hours, with knowledgeable agents who can walk you through any process step-by-step.
What Our Support Team Handles
Our agents are well-versed in all aspects of crypto casino gaming. They'll help you navigate Bitcoin deposits, explain how our 100% up to $500 welcome bonus works, or troubleshoot any technical issues with Betsoft or Mobilots games. Account verification, withdrawal processing, and loyalty program questions are all handled with the same level of expertise.
The team also assists with payment method questions across our supported cryptocurrencies – Bitcoin, Ethereum, Litecoin, Dogecoin, Ripple, Tether, and Tron. Whether you're making your first crypto deposit or need help understanding transaction confirmations, we've got you covered.
Self-Service Resources
Sometimes you need answers right away, even outside support hours. Our comprehensive FAQ section covers the most common questions about deposits, withdrawals, bonuses, and gameplay. You'll find step-by-step guides for setting up your account, claiming promotions, and understanding our loyalty program benefits.
The help center includes detailed explanations of our supported cryptocurrencies, typical processing times, and troubleshooting tips for common technical issues. Many players find exactly what they need without waiting for a response.
Personal and Professional Approach
We know that reaching out for help can sometimes feel intimidating, especially when dealing with your hard-earned money or cryptocurrency. Our support philosophy centers on making every interaction comfortable and productive. No question is too basic, and no issue is too complex for our team to handle.
Every support agent understands that your gaming experience matters. They're trained not just to solve problems, but to ensure you feel confident and informed about every aspect of playing at Wager Street Casino. Whether you're asking about wagering requirements or need help understanding blockchain confirmations, expect patient, clear explanations.
Your success at Wager Street Casino matters to us, and that includes making sure you always have access to helpful, knowledgeable support whenever you need it. Don't hesitate to reach out – we're here to make your crypto gaming experience as smooth and enjoyable as possible.